Additional Services
Sighted Guide Tours
Museum personnel trained as Sighted Guides are available to enhance the Museum experience of visitors who are blind or low-vision.
For reservations, please call 617-589-0315 two weeks in advance.
ASL Interpreters
ASL (American Sign Language) interpretation often provides the most effective communication for people who are deaf. An interpreter can be arranged with at least two weeks notice, based on availability. Please call 617-589-0315.
Omni Theater
The following options are available for selected films:
- Closed captioning
- Amplified narration
- Descriptive narration
- Foreign language translations
- Show scripts
Limited numbers of infrared headsets and/or reflectors for captioning are available from ushers at the theater entrance 15 minutes before show time. A form of ID must be provided to borrow equipment. For quicker service, make a request at the Museum box office when purchasing or picking up tickets. View schedule and buy tickets.
Planetarium
A captioning system and an FM assistive listening system with amplification are available for selected shows. Notify a Planetarium usher to borrow a system (a form of ID must be provided). Scripts are available for selected shows. Planetarium staff will provide Braille constellation maps and tactile pictures on request. View schedule and buy tickets.
TTY
There are two public phones equipped with TTY machines and amplified volume: Green Wing, Level 1; and Red Wing near the coat room.
Visitor's Guide
Available in the Museum lobby, the map / guide (PDF) contains a floor plan, show and presentation schedules, and general information. A version of this guide is also available in several foreign languages, available online and at the Information Booth.
Mobility
The Museum has ten wheelchairs, seven strollers, and five electric scooters that guests may borrow for free. They are available on a first-come, first-served basis.
To sign out a wheelchair, stroller, or scooter, please speak to an information specialist at the Information Booth in the lobby.
Medical / Emergency Assistance
Contact a staff member at the Information Booth.
